How can I order from abroad?

Let's follow the steps below to order from abroad

1: List the products you want to buy

2: Let us know via WhatsApp 0542 634 05 10

3: Send your Address Information via WhatsApp

4: The International Shipping Fee of the products you want to order will be calculated and you will be notified of the Order Total.

5: If you approve , your order will be shipped to you after the order fee is sent to Yasin Sağdıç via western union or MoneyGram .

In how many days is the cargo sent abroad?

Depending on the countries, we send it to be delivered in an average of 5 to 10 days. This exception can take up to 14 days.

What payment options are available for my overseas orders?

In your overseas shopping, you can complete your shopping with a credit card, send the product and shipping fee by money order, EFT, or send it to Yasin Sağdıç via western union or MoneyGram , and inform us via the contact section of our site or by phone or email.

How can I track the orders I have placed?

You can track your orders from abroad in the My Account-My Orders section.

In addition, the Cargo Tracking number is sent to the e-mail address you specified in the Order Steps.

NOTE: There is no option to pay at the door and installment by credit card for deliveries outside the borders of Turkey.

Can I cancel the order I have placed?

If your order has not been shipped, we will cancel it. Return conditions apply to orders that have been shipped.

What kind of process is followed if my orders are stuck in customs?

In the unlikely event that your products are subject to customs, customs officers will contact you and inform you about the process you need to follow to receive your package. Customs fees may vary depending on your order and country. BySağdıç Ottoman Costumes does not accept any responsibility in the event that the products sent from BySağdıç Ottoman Costumes are caught in customs, the responsibility belongs entirely to the customer.